Consultation opens
17/07/2023
Consultation closes
11/09/2023
11/09/2023
We are consulting on guidance on how our financial promotion requirements apply to promotions on social media.
All financial promotions should be fair, clear and not misleading. Our financial promotion rules are designed to be technology neutral and apply across all channels used to advertise, including social media.
To ensure firms understand how our rules apply and our expectations for financial promotions on social media, we are publishing this guidance consultation.
The Consumer Duty will strengthen our expectations of firms communicating or approving financial promotions. We want firms to consider this guidance alongside their obligations under the Duty to help them deliver good outcomes for retail customers.
Unauthorised persons, such as social media influencers, who promote a regulated financial product or service without approval of an FCA authorised person may be committing a criminal offence. We also include guidance to provide additional clarity on when a communication might constitute a financial promotion.
This guidance will be of interest to:
We welcome views by 11 September 2023.
Please send us your responses using the form on our website, or alternatively email your responses to [email protected].
We will review all responses to this consultation and, subject to responses received, intend to publish final guidance later in 2023.
In 2015 we published guidance on our approach to the supervision of financial promotions in social media (FG15/4). Since then, how social media is used to promote financial products has changed considerably. We are therefore consulting on updated financial promotions guidance for social media to reflect the current social media landscape. We plan to retire FG15/4 when the new guidance is finalised.