We are consulting on proposals to require current account providers to publish information on service and performance.
This consultation proposes new rules that will require firms offering personal current accounts (PCA) and business current accounts (BCA) to publish information about:
We announced this work in our response to the CMA, following its investigation into retail banking. The work is in the context of wider work to review retail banking sector business models and evaluate the impact of changes on competition and conduct.
This consultation affects the majority of current and potential participants in the PCA and BCA markets, particularly:
Please send us your comments by 25 September 2017:
You can also:
After considering all feedback, we will publish a Policy Statement later this year setting out our proposed approach to final rules.