New online portal for mutual societies

The FCA has launched a new online portal for mutual societies. The portal is a gateway to our Mutuals Team and provides a quicker and easier way for societies to manage their information, submissions and applications.

Mutual societies can now complete tasks online that were previously managed via post or email. This will enable faster responses to applications and submissions, as well as giving societies access to live information.

Societies can also retrieve certain documents from the portal for free, which there was previously a charge for.

The portal is available to all mutual societies and allows them to:

  • Submit annual returns and accounts
  • Submit applications for rule amendments
  • Record charges
  • Register changes to a society’s address
  • Retrieve recent society documents

Society secretaries will receive information on the portal in the post prior to their annual return submission deadlines, but can also register earlier by visiting

The aim of the portal is to make it easier for mutual societies to work with us. We will continue to gather feedback and improve the service over the coming weeks and months.

Visit the new portal and register