Information relating to complaints against the FCA - March 2020


Reference Case Number: FOI7131

Freedom of Information: Right to know request:

Update to FOI6618:

FCA Complaints 
Could you please provide the full 2019 data as per FOI 6618.

Original request (FOI6618)

The FCA's Freedom of Information right to know response FOI6281 dated 27th March 2019 states:

1.  In 2018, 688 complaints were received 
2.  In 2019, 311 complaints were received

Please provide the latest year to date figures for 2019 as well as a breakdown of 2018 and 2019 figures using the categories the FCA uses to classify the complaints received about itself.

FCA response:

Refer to supporting documents below

Supporting document

FOI7131 response