Information regarding Complaints against the FCA - March 2021


Reference Case Number: FOI7927

Freedom of Information: Right to know request:

Update to FOI7131:

I would like full year 2020 data as per that given under FOI7131 for full year 2019.

Previous requests (FOI6618 and FOI7131):

FCA Complaints

Could you please provide the full 2019 data as per FOI6618.

Original request (FOI6618)

The FCA's Freedom of Information right to know response FOI6281 dated 27th March 2019 states:

  • In 2018, 688 complaints were received
  • In 2019, 311 complaints were received

Please provide the latest year to date figures for 2019 as well as a breakdown of 2018 and 2019 figures using the categories the FCA uses to classify the complaints received about itself.

FCA response:

Refer to supporting documents below

Supporting document

FOI7927 response