Information on pension transfer complaints - December 2020

FOI Release Date of Release:

Reference Case Number: FOI7787

Freedom of Information: Right to know request:

  1. How many complaints on pension transfers did you receive in 2019 from clients of advisers?
  2. How many complaints on pension transfers did you receive in 2020 from clients of advisers?
  3. How many concerns from advisers have you received in 2020 regarding fund closures?
  4. How many financial advice firms became unregulated in 2019 by you due to their own wrongdoing?
  5. How many financial advice firms became unregulated in 2020 by you due to their own wrongdoing?

FCA response:

Please refer to supporting document for response. 

Supporting document

FOI7787