Reference Case Number: FOI11523
Freedom of Information: Right to know request:
- The number of claims management companies operating in each local area (town or city) and region of the UK.
- The number of lead generation companies operating in each local area (town or city) and region of the UK.
- The number of claims management companies authorized by the FCA over time.
- The number of applications for authorization from new claims management companies over time and by local area/region of the UK.
- The volume of claims handled by claims management companies over time and by local area/region of the UK.
- And if possible, the above information also isolated to claims management companies/claims related to motor accident personal injury claims.
FCA response:
We would like to explain that Claims Management Companies (CMCs) are any authorised firms with at least one of the following permissions:
- Seeking out, referrals and identification of claims or potential claims
- Advice, investigation, or representation in relation to a personal injury claim
- Advice, investigation, or representation in relation to a financial services or financial product
- Advice, investigation, or representation in relation to a housing disrepair claim
- Advice, investigation, or representation in relation to a claim for a specified benefit
- Advice, investigation, or representation in relation to a criminal injury claim
- Advice, investigation, or representation in relation to an employment related claim
We have therefore provided the number of firms that hold at least one of the above permissions, but some firms may also hold other permissions alongside these.
Please note that we have provided the information from 1 April 2019 as this is when we took over the regulation of claims management companies unless advised otherwise.