Our data shows the number of new whistleblowing reports we received between April and June 2022 and how the information was received.
We assess every whistleblowing case we receive that falls within our remit, to inform our work and help us identify actual or potential harm. This could be harm to consumers, to markets, to the UK economy or to wider society.
What we can share
We know that greater transparency about the whistleblowing reports we receive is important and we are constantly striving to improve the information we make public.
However, our casework with firms will usually involve confidential information for the purposes of section 348 of the Financial Services and Markets Act 2000 (FSMA). So we are unlikely to be able to provide more information about particular cases.
Find out more about the information we can share.
Our Whistleblowing team receives reports by telephone, email, our online reporting form and post. In 2022 Q2 (April - June), we received 243 new whistleblowing reports.
Figure 1 shows that we received most of the new reports in 2022 Q2 via the online reporting form.
A whistleblower can choose to remain anonymous when making a report through any of our reporting options. Whistleblowers need to feel comfortable when making a report so they can provide relevant and sufficient detail to help our review of their concerns.
Our Whistleblowing team reviews all reports to make sure we manage information from whistleblowers appropriately. We redirect any information we get from consumers or firms to other relevant teams to consider, such as our Supervision Hub.
Whistleblowing contact details
We accept reports from both anonymous and named whistleblowers.
Protecting the identities of the whistleblowers who contact us is vital. We understand they may be hesitant to share their personal information with us when making a disclosure.
When whistleblowers provide us with a way to contact them it can be helpful. We may contact the whistleblower to discuss their concerns further and understand how we can protect their identity while we carry out our work.
Figure 2 shows that in most of the reports we received in 2022 Q2, whistleblowers provided us with their contact details.
Every report we receive will contain one or more allegations of wrongdoing. We received 243 reports in this quarter, containing 474 allegations in total.
Typically, the reports we receive will contain allegations that fall under the following 5 overarching themes:
- fitness and propriety
- treating customers fairly
In Figure 3 we list the top 10 allegations made in whistleblowing reports in this period.
Compliance disclosures refer to any allegations where a firm, individual or system is not applying oversight or governance to an activity. This could relate to consumer advice, internal systems and or the conduct of a specific team. All firms are expected to have compliance and governance functions as part of their internal review and audit structure.
Please note that a single disclosure to the FCA may contain more than one allegation.