Home (combined buildings and contents)
Contracts of insurance against loss or damage to both the structure and contents of domestic properties including cover against risks to the persons insured incurring liabilities to third parties arising out of injuries happening at home. For the purposes of the pilot, this excludes contents-only and buildings-only policies.
Key:
* - data for this firm primarily relate to specialist or high net worth business
| Firm | Claims frequency | Claims acceptance rate | Average claim pay-out |
|---|---|---|---|
| Admiral Insurance (Gibraltar) Limited | 2.5% to 4.9% | 90% to 92.4% | £2,500 to £2,999 |
| Ageas Insurance Limited | 2.5% to 4.9% | 82.5% to 84.9% | £3,500 to £3,999 |
| Allianz Insurance plc | 5% to 7.4% | 92.5% to 94.9% | £3,500 to £3,999 |
| Amtrust Europe Limited | 5% to 7.4% | 92.5% to 94.9% | £3,000 to £3,499 |
| Aviva Insurance Limited | 2.5% to 4.9% | 95% to 97.4% | £3,500 to £3,999 |
| AXA Insurance Uk Plc | 2.5% to 4.9% | 90% to 92.4% | £3,500 to £3,999 |
| Axis Capital/ Novae Syndicates Limited | 2.5% to 4.9% | 90% to 92.4% | £3,500 to £3,999 |
| Brit Syndicates Limited | 7.5% to 9.9% | 80% to 82.4% | £1,500 to £1,999 |
| Canopius Managing Agents Limited | 2.5% to 4.9% | 90% to 92.4% | £5,500 to £5,999 |
| CIS General Insurance Limited | 5% to 7.4% | 87.5% to 89.9% | £3,000 to £3,499 |
| Cornish Mutual Assurance Company Limited | 12.5% to 14.9% | 95% to 97.4% | £2,000 to £2,499 |
| Covea Insurance plc | 2.5% to 4.9% | 90% to 92.4% | £3,500 to £3,999 |
| Ecclesiastical Insurance Office Plc | 10% to 12.4% | 92.5% to 94.9% | £7,500 to £7,999 |
| esure Insurance Limited | 2.5% to 4.9% | 92.5% to 94.9% | £3,500 to £3,999 |
| Great Lakes Insurance SE | 2.5% to 4.9% | 85% to 87.4% | £3,000 to £3,499 |
| Gresham Insurance Company Limited | 5% to 7.4% | 95% to 97.4% | £3,500 to £3,999 |
| Hiscox Insurance Company Limited * | 5% to 7.4% | 95% to 97.4% | £8,000 to £8,499 |
| Legal and General Insurance Limited | 2.5% to 4.9% | 90% to 92.4% | £2,000 to £2,499 |
| Liberty Insurance Limited | 5% to 7.4% | 97.5% to 100% | £4,000 to £4,499 |
| Liverpool Victoria Insurance Company Limited | 2.5% to 4.9% | 92.5% to 94.9% | £4,000 to £4,499 |
| Lloyds Bank General Insurance Limited | 5% to 7.4% | 87.5% to 89.9% | £3,500 to £3,999 |
| Royal & Sun Alliance Insurance Plc | 5% to 7.4% | 97.5% to 100% | £3,000 to £3,499 |
| St Andrew's Insurance Plc | 2.5% to 4.9% | 85% to 87.4% | £6,500 to £6,999 |
| Tesco Underwriting Limited | 2.5% to 4.9% | 87.5% to 89.9% | £1,500 to £1,999 |
| The National Farmers' Union Mutual Insurance Society Limited | 7.5% to 9.9% | 97.5% to 100% | £6,500 to £6,999 |
| The Salvation Army General Insurance Corporation Ltd | 2.5% to 4.9% | 95% to 97.4% | £4,000 to £4,499 |
| UK Insurance Ltd | 5% to 7.4% | 92.5% to 94.9% | £2,500 to £2,999 |
| Zenith Insurance Plc | 5% to 7.4% | 87.5% to 89.9% | £3,500 to £3,999 |
| Zurich Insurance PLC | 5% to 7.4% | 97.5% to 100% | £4,000 to £4,499 |