We can look at adverts and promotions for most financial products and services. This includes social media adverts such as tweets and Facebook posts, as well as press, TV, radio and poster ads. Find out how to spot a misleading financial advert.
Please note we will not be able to discuss with you any action we may take as a result of the information you provide us with - for example, for reasons of confidentiality. We may, however, contact you if we require additional information that would assist us.
We can’t resolve individual disputes you have with a firm. Should you be unhappy with a financial product or service, read our how to complain page.
There are some circumstances where we may need to share the information you have provided, including your personal data, with other regulators who have the power to take action independently or alongside the FCA. For example, we may do this where the information you have provided does not relate to a firm authorised by us, where another regulator is better placed to investigate the issue, and/or where we are obliged to do so for legal reasons. Where possible we will remove your personal data before sharing it with another regulator; however, sometimes we will need to share your personal data with them. To learn more about how we use your personal data, please read our privacy notice.
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