On this page
- Firms which have not applied for authorisation
- Firms which have withdrawn their applications, or been refused
- Firms transferring plans to other providers
- Firms which have transferred their books
Firms which have not applied for authorisation
The following firms have not submitted an application for authorisation. They might not be authorised by 29 July 2022 and will need to stop selling and carrying out funeral plans in the UK by that date.
If you currently have a plan with one of these firms, get in touch with them now to find out what's happening with your plan.
If you are considering buying a new funeral plan, we advise you not to buy one from these firms until they have confirmed their plans for seeking authorisation.
- B Livesy & Son
- Bristol Memorial Woodlands FP Limited
- Fox Milton and Co Limited (trading as Unique Funeral Plans) See our consumer alert
- Iberian Funeral Plans (if purchasing a plan for a funeral in the UK)
- PS Cremations Funeral Planning Limited
- Sovereign Lifecare
- The Independent Funeral Partnership
Firms which have withdrawn their applications, or been refused
We advise that you do not buy a new funeral plan from these providers. If you have an existing plan with them, and haven’t heard from them, get in touch with your provider as soon as possible.
There is more information about each provider below.
If you need to get in touch with your provider, here are some questions you might want to ask:
- What are my options? Can you send these to me in writing?
- When can I expect to hear more from you?
- Will you still be able to deliver on my funeral plan?
Existing plan holders can ask for their plan to be cancelled and request a refund of any money paid into the plan. However, customers should be aware there may be a cancellation fee and should check the terms and conditions of their contract with the firm.
|
Firm name |
Further information |
|---|---|
| Capital Life Funeral Planning Limited |
Withdrew their application for FCA authorisation. If you have any questions about your plan, contact the firm. Email: [email protected] Find out more on their webpage |
| Empathy UK Funeral Plans Ltd |
Withdrew their application for authorisation. If you have any questions about your plan, contact the firm. Email: [email protected] Tel: 0800 035 5729 |
| Farewill Funeral Plans Limited |
Withdrew their application for FCA authorisation. If you have any questions about your plan, contact the firm: Email: [email protected] |
| Maplebrook Funeral Plans |
Withdrew their application for authorisation. Email: [email protected] Tel: 0800 059 0909 |
| Pride Planning |
Withdrew their application for FCA authorisation. Email: [email protected] |
| Ready4Retirement |
Ready4Retirement (which withdrew their application for FCA authorisation on 21 April) has appointed liquidators, Begbies Traynor. The liquidators will be writing to all existing customers. The majority of plan holders will be transferred to a new provider, Low Cost Funeral, on the same terms. A small number of plan holders will not be transferred due their plans not being insurance-backed. These plan holders have been offered a new, discounted plan with Low Cost Funeral. Where a funeral is required in the immediate term (up to 28 July 2022), families of plan holders should contact Low Cost Funeral on 0800 007 3604. Find our more on the Ready4Retirement website, or contact the liquidator on 0141 222 2230. |
| Rest Assured |
Withdrew their application for FCA authorisation. Tel: 08000 654 514 |
| Safe Hands Plans Limited |
Safe Hands Plans Limited (which withdrew their application for FCA authorisation on 15 February 2022) has appointed administrators. The administrators will be writing to all existing customers. There is currently an agreement between the administrators and Dignity Funeral Plans Limited, to provide funeral services for an interim period. Where a funeral is required, families of plan-holders should contact the administrators FRP directly and be cautious when dealing with other firms offering to arrange at need funerals. Customers are advised to contact the FCA on 0300 500 0597, if they are approached by another firm offering them a funeral plan. Find out more on the Safe Hands website or contact the administrators on 0800 640 9928. |
| Silver Clouds Later Life Planning | Withdrew their application for FCA authorisation. If you have any questions about your plan, please contact the firm. Email: [email protected] Tel: 0345 222 0271 |
| SJP Lichfield | Withdrew their application for FCA authorisation. If you have any questions about your plan, please contact the firm. Email: [email protected] Tel: 01543 415050 |
Firms transferring plans to other providers
Below is a list of providers that have told us they do not plan to apply for authorisation, and instead aim to transfer their existing plans to another provider (that is applying for authorisation). Some firms may have already started this process.
Your provider should be contacting you. Make sure you respond to any communication you receive.
If you have an existing plan with one of these firms, and haven’t heard from them, get in touch with your provider as soon as possible.
There is more information about specific providers below, based on what they’ve told us about their plans. We have included links they have provided to us, but we cannot guarantee the accuracy or reliability of any statements on their website, including about their FCA authorisation application, their intention to transfer existing plans or the progress of that process (where relevant).
|
Firm name |
Further information (updated 1 July) |
|---|---|
| Austin's Funeral Directors | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Bristol Funeral Directors Limited | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Chelmsford Star Co-operative Society Limited | This provider will be contacting existing customers. Find out more on their website. |
| Clydebank Co-Operative Society Limited | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| East of England Co-operative Society Limited |
This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| FPS 1995 Limited (previously Funeral Planning Services Limited) | This provider is contacting existing customers. Find out more on their website. |
| Go As You Please Funerals 2009 Limited | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Heart of England Co-operative Society Limited | This provider is contacting existing customers. Find out more on their website. |
|
The Independent Funeral Partnership 2020 Ltd |
This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. Tel:01869 943 086 |
| Kingfisher Independent Funeral Services | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Lincolnshire Co-operative Limited | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Not for Profit Funeral Plans | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Scottish Midland Co-operative Society Limited | This provider is contacting existing customers. Find out more on their website. |
| Tamworth Co-operative Society Limited | This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. |
| Tappers Funeral Service |
This provider has told us it is planning to transfer its book and should be contacting existing customers in due course. Get in touch with the firm if you have any concerns. The firm has provided us the following contact details for existing customers: Phone: 01202 339099 Email: [email protected] Mailing address: 32-34 Parkstone Road, Poole, Dorset, BH15 2PG (UK) |
Firms which have transferred their books
Some providers have already transferred their existing plans to another provider. They may have already contacted you about this. If you have not heard from them, contact them to find out more.
|
Firm name |
Further information |
|---|---|
| The Midcounties Co-operative Limited | This firm recently transferred its existing book of plans to Central England Co-Operative Limited. If you have a plan but haven’t heard from them, please contact the firm. |