Community engagement

We are immensely proud of the work we do in the community.

Community engagement means different things to people and organisations. For the FCA, community engagement is closely linked to our Mission, where consumer protection is at the heart of regulation.

Our volunteering policies encourage our people to take part in volunteering opportunities, whether in communities in London, Edinburgh or close to where they live, enabling us to make a positive societal impact. Volunteering also brings organisational benefit by developing employee skills and bringing consumer learnings back to the FCA.

Our community engagement aligns to 3 themes:

  • future skills – school programmes and Inspiring Futures
  • developing skills – charity trustee positions
  • utilising skills – personal employee volunteering

These themes ensure that we give our people the chance to be involved in the community, linking their volunteering to their learning and development. It enables us to better understand those using (or not using) financial services and connect what we learn with our core function of financial regulation.

Inspiring Futures is our flagship corporate responsibility programme, which aims to build skills, confidence and resilience in young people. We have partnered with 3 secondary schools in Newham, Sarah Bonnell, Rokeby and Lister. The programme supports our social mobility agenda and is delivered through a series of school-based activities, which have recently been adapted and are currently being delivered virtually. We believe working with young people can help to prevent future societal issues occurring and provide impactful and sustainable change.

Each year our new graduates and apprentices are set the ‘CEO Challenge’, where they are tasked with sourcing and delivering a community project over a 6-month period. The projects complement our business goals, bringing to life our Mission, developing professional skills and benefitting the community. In 2020 the winning team created a multi-faith information booklet and prototype website that helps to prevent vulnerable consumers from harm in their time of bereavement. 

In 2019, 29.9% of our people across our London and Edinburgh offices volunteered a total of 13,967 hours.