Community engagement

We are immensely proud of the work we do in the community.

Community engagement means different things to people and organisations. For the FCA community engagement is closely linked to our Mission, where consumer protection is at the heart of regulation. Our volunteering policies encourage our people to take part in volunteering opportunities, whether in communities in London, Edinburgh or close to where they live, enabling us to make a positive societal impact. Volunteering also brings organisational benefit by developing employee skills and bringing consumer learnings back to the FCA.

Our community engagement aligns to three themes:

  • future skills – school programmes and Inspiring Futures
  • developing skills – charity trustee positions
  • utilising skills – personal employee volunteering

These themes ensure that we give our people the chance to be involved in the community, linking their volunteering to their learning and development. It enables us to better understand those using (or not using) financial services and connect what we learn with our core function of financial regulation.

In September 2018, we launched Inspiring Futures our flagship corporate responsibility programme, which aims to build skills, confidence and resilience in young people. It was successfully piloted with 120 Year 7 students in two Newham schools, Sarah Bonnell and Rokeby and is now being expanded to Year 8 students and to Lister school. The programme is aligned to our social mobility agenda aiming to create a talent pipeline for the FCA and the firms we regulate. We believe working with young people can help to prevent future societal issues occurring and provide impactful and sustainable change.

Each year our new graduates are set the ‘CEO Challenge’, where they are tasked with sourcing and delivering a community project over a six-month period. The projects complement our business goals, bringing to life our Mission, developing professional skills and benefitting the community. In 2018 the wining team produced financial awareness videos in British Sign Language to support the deaf and hard of hearing community in Newham.

In 2018, 28% of our people across our London and Edinburgh offices volunteered a total of 10,376 hours hours.