Community engagement

Our community engagement is closely linked to our Mission and aligns to 3 themes: future skills, developing skills and utilising skills.

Community engagement means different things to people and organisations. For us, community engagement is closely linked to our Mission, where consumer protection is at the heart of regulation.


We encourage our people to take part in volunteering opportunities, whether in communities in London, Edinburgh or close to where they live, helping us to make a positive impact on society. 

Volunteering also brings organisational benefit by developing employee skills and bringing consumer knowledge back to the FCA.

Our community engagement aligns to 3 themes:

  • future skills – school programmes and Inspiring Futures
  • developing skills – charity trustee positions
  • utilising skills – personal employee volunteering

These themes ensure that we give our people the chance to be involved in their communities, linking their volunteering to their learning and development. 

The themes also enable us to better understand those using (or not using) financial services, and to connect what we learn with our core function of financial regulation.

In 2020, 12.5% of our people across our London and Edinburgh offices volunteered a total of 9,786 hours.

Inspiring Futures

Inspiring Futures is our flagship corporate responsibility programme. It aims to build skills, confidence and resilience in young people. 

As part of the programme, we've partnered with 3 secondary schools in Newham, London:

  • Sarah Bonnell Secondary School
  • Rokeby School
  • Lister Community School

The programme supports our social mobility agenda and is delivered through a series of school-based activities, which have recently been adapted and are currently being delivered virtually. 

We believe working with young people can help prevent future societal issues and provide effective and sustainable change.

CEO Challenge

Each year our new graduates and apprentices are set the 'CEO Challenge', where they are tasked with sourcing and delivering a community project over a 6-month period. 

The projects complement our business goals, benefit the community, and help our new graduates and apprentices develop professional skills. 

In 2021, the winning team created educational resources for young carers working with charity partner Carers First.

Page updates

12/11/2021: Editorial amendment General page updates.