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Showing 91 to 100 of 276 search results for wide firm complaints data for 2014.

  1. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  2. FCA announces changes to its Executive Committee

    Press Releases Published: 06/12/2021 Last modified: 06/12/2021
    Stephen Braviner Roman appointed General Counsel and member of FCA's Executive Committee. Megan Butler to step down as Executive Director of Transformation.

  3. TR16/4: Embedding the Mortgage Market Review: Responsible Lending Review

    Thematic reviews Published: 16/05/2016 Last modified: 16/05/2016
    This report summarises the key findings of our market-wide thematic review of how firms are applying the responsible lending rules introduced in April 2014 following the Mortgage Market Review (MMR). ... This report summarises the key findings of our

  4. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.

  5. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

  6. Conduct Risk Briefing

    Speeches Published: 28/11/2014 Last modified: 28/11/2014
    Speech by Robert Taylor, Head of Wealth Management & Private Banking, at the FCA. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  8. Mutual societies registration function: 2022-23

    Mutual societies Corporate documents Published: 26/05/2023 Last modified: 26/05/2023
    An update on the FCA's work and a breakdown of societies on the register.  

  9. Darren Newton banned by the FCA for misappropriating client money

    Press Releases Published: 21/05/2018 Last modified: 21/05/2018
    The Financial Conduct Authority (FCA) has today published a Decision Notice, which sets out its decision to ban Darren Lee Newton from working in any regulated activity in the financial services sector.

  10. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... meaning that there was a risk that
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