Search results
Showing 111 to 120 of 382 search results for wide firm complaints data for 2013.
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Interest rate hedging products (IRHP)
We explain the background to the mis-selling and redress scheme. -
Banking complaints up as total complaints fall by 7%
Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014 -
Review of firms’ handling of complaints about packaged bank accounts
Findings from our review of how firms handle complaints about packaged bank accounts. -
Defined benefit pension transfers
Read about the FCA's work in defined benefit (DB) transfers to date and the continued supervision in this area. -
Pacific Blu L.P.
Information on Pacific Blu L.P., a limited partnership registered in New Zealand that provides the ‘My Home’ household insurance policy. -
Packaged bank accounts: TR16/8
This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We -
FSA publishes discussion paper on transparency
The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more -
FCA consults on complaints handling improvements
Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone -
Firm specific complaints data 2012 H2 [xlsx]
Firm level complaints data for firms receiving 500 or more complaints within a six-month reporting period. This file covers firms with reporting periods ending between 1 July 2012 and 31 December 2012. -
Re-use of Public Sector Information Regulations
The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies.