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Showing 31 to 40 of 187 search results for vulnerable customers for personal gain.
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New guidance to help firms do more for vulnerable consumers
The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers. -
The FCA’s and PSR’s joint approach to Access to Cash
For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as -
Messages firms can give customers about investments and life assurance following market volatility
We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19). -
Mortgage Prisoner Review
Our Mortgage Prisoner Review has been laid before parliament, providing data for borrowers to consider whether there are practical and proportionate solutions that can help them. -
The regulatory challenge
And alongside that there are commercial pressures and imperatives. People make mistakes, and some people will deliberately choose to behave in the wrong way for their own personal gain or because ... having to prove their identity despite having been a -
Occasional Paper No. 8: Consumer Vulnerability
Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately. -
Coronavirus (Covid-19): Information for firms on working with consumers and clients
Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims. -
Guidance for firms on the fair treatment of vulnerable customers
Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly. -
Personal loans and coronavirus: draft guidance for firms
The FCA's guidance for firms on personal loans during the coronavirus situation -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar