Search results
Showing 12 to 21 of 344 search results for voluntary information on services for vulnerable customers.
-
Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
FCA proposes ban on debt packager referral fees to protect consumers
We have proposed banning debt packager firms from being paid to refer customers on to other firms. -
DP 21/2: Diversity and inclusion in the financial sector – working together to drive change
We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector. -
FCA secures contract changes for buy-now-pay-later customers as more consumers use the product
FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL). -
Financial promotions data 2022
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022. -
Financial promotions data 2023
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023. -
Operational resilience insights for insurance firms
Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take. -
Financial promotions quarterly data 2022 Q2
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022. -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
Financial promotions quarterly data 2022 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022. -
The FCA fines Porta Verde £25,000 for serious failings in its appointed representatives’ sales practices
and vulnerable customers, between October 2010 and June 2012. ... Acting on information from consumer complaints, the FCA's predecessor body, the Financial Services Authority (FSA), insisted Porta Verde take steps to address the issue, or stop using