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Showing 82 to 91 of 174 search results for using assessment as a tool to understand culture.
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Culture and Governance
Read about the FCA's work on culture and governance, including details of how to get involved. -
How to flex your organisation's power through culture and conduct
Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations at City & Financial's Culture and Conduct Forum. -
Financial Promotions for high-risk investments
We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any -
From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry. -
Creditworthiness and affordability: common misunderstandings
There are some common misconceptions among consumer credit firms as to what the FCA rules on creditworthiness and affordability mean. They explain some of the main points and what firms should do to comply with their rules. -
Financial promotions data 2023
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023. -
Remote or hybrid working: FCA expectations for firms
It's likely many firms will continue new ways of working. The FCA sets out expectations so they can meet regulatory responsibilities. -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Business Plan 2021/22
Our Business Plan 2021/22 explains how we see our future role and priorities, how we intend to deliver them and how we will measure our performance. -
Mortgage Lending in the post MMR world
Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer Duty implementation plans
The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed