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Showing 71 to 80 of 742 search results for treatment of vulnerable customers.
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Diversity and inclusion: Our role as a regulator
We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area. -
Payments after PSD2: evolution or revolution
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Human face of regulation
Speech by Martin Wheatley, Chief Executive, the FCA, at the London School of Economics, London -
Ageing population and financial services
In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. -
Consumer Duty: Not once and done
Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps -
Our approach to supervision
Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public. -
Lloyds Banking Group sets up redress scheme for mortgage arrears customers
Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments. -
Unregulated Buy Now Pay Later (BNPL) firms becoming authorised
Prior to the UK leaving the EU, EEA-based firms were able to operate in the UK without our direct authorisation. -
FCA publishes findings from the Ageing Population Project
The Financial Conduct Authority (FCA) has today published an Occasional Paper outlining the findings from a project that explored how the ageing population would impact the Financial Services industry.