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Showing 41 to 50 of 642 search results for treat vulnerable customers.
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Overdrafts and coronavirus: draft guidance for firms
FCA guidance for firms: overdrafts and coronavirus -
Protecting access to cash and banking services
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0 -
Stress testing for human beings
Speech by Charles Randell, Chair of the FCA, delivered at the Gleneagles Pensions & Savings Symposium. -
FCA joins other regulators to warn firms on debt collection
Together with Ofgem, Ofwat and Ofcom, the FCA has set out expectations for firms across markets, as many consumers continue to feel the strain from cost of living pressures. -
Countdown to consumer credit takeover
Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at Frontier Economics, London. -
The Consumer Credit landscape today
Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA). -
Highlights of the FCA’s new approach in 2021
Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator -
Occasional Paper No. 8: Consumer Vulnerability
Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately. -
Consumer Duty: Not once and done
Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps -
Realising the benefits of purposeful leadership
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham.