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Showing 72 to 81 of 472 search results for tool to understand culture.
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Culture and Governance
Read about the FCA's work on culture and governance, including details of how to get involved. -
Transforming to a forward-looking, proactive regulator
Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar. -
Outcomes-focussed regulation: a measure of success?
Speech by Charles Randell, Chair of the FCA and PSR, to the Building Societies Association -
The importance of culture in driving behaviours of firms and how the FCA will assess this
Speech by Clive Adamson, Director of Supervision, the FCA, at the CFA Society - UK Professionalism Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
Our approach to ensuring firms treat vulnerable customers fairly
Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference. -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
The Financial Conduct Authority publishes Approach to Consumers paper, alongside Discussion Paper on Duty of Care
The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action. The Approach to Consumers document published today sits alongside a new discussion -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
Drivers of change in the financial services industry and how we are responding
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the CDO Exchange for Financial Services. -
City Week: how regulation can help the UK lead in Fintech
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.