Search results
Showing 71 to 80 of 408 search results for those vulnerable customers for whom.
-
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
Coronavirus (Covid-19): Information for firms on consumer credit
Information for firms on credit cards (including store cards and catalogue credit), personal loans, overdrafts, motor finance and high cost credit agreements. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
FCA proposes update to guidance on mortgages and consumer credit repossessions
In November 2020, we announced further support for mortgage and consumer credit borrowers experiencing payment difficulties as a result of coronavirus (Covid-19). -
Buildings insurance for leasehold properties
Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings. -
Women’s Economic Empowerment TechSprint 2021
Women’s Economic Empowerment TechSprint 2021 -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
Lloyds Banking Group sets up redress scheme for mortgage arrears customers
Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments. -
FCA reminds consumers financially impacted by coronavirus of the support available
The FCA has published finalised guidance for firms, to ensure that mortgage customers whose homes may be repossessed are treated fairly and appropriately, particularly where there are risks of harm to customers who are vulnerable, including as a -
Review of debt management sector gets underway
We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan.