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Learn more about mortgages
Check MoneyHelper for free, impartial help, backed by government, on mortgages. We work with MoneyHelper to provide free support and financial guidance. -
Product sales data: help text and FAQs
Product sales data: help text and FAQs -
Speech: Beyond economics?
innovative mathematics – an application to Supervision. machine learning – an application to understand the mortgage market. ... transfers, mortgage endowments, pay-day loans and PPI.We are, therefore, actively considering behavioural insights into -
FCA data shows consumer complaints fall by 15%
The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013. -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living
The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes. -
Information on Retirement Interest Only Mortgages - December 2021
The FCA provides data on the number of Retirement Interest Only Mortgages have been sold to consumers between Q3 2018 and Q3 2021. -
Unauthorised payments from your account
In most circumstances, your bank must refund you for an unauthorised payment. Find out about your rights when money is taken from your account without your permission. -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
Information on the number of sales transactions for mortgages - December 2020
The FCA provides data on Retirement Interest Only mortgage sales and a monthly log of how many mortgage sales (excluding Lifetime Mortgages & Retirement Interest Only Mortgages) sold for over 55s. -
Financial Penalty Scheme
Find out how the FCA's Financial Penalty Scheme works and how we use retained penalties for the benefit of firms.