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Showing 101 to 110 of 403 search results for sector wide firm complaints data.

  1. Business Plan 2021/22

    Business plans Published: 15/07/2021 Last modified: 19/08/2021
    Our Business Plan 2021/22 explains how we see our future role and priorities, how we intend to deliver them and how we will measure our performance.

  2. Workstreams updates

    Statements Published: 16/07/2021 Last modified: 16/07/2021
    Update on Assessing Suitability Review (ASR 2), diagnostic review of business models, review of rules extending SME access to the Financial Ombudsman and de-anchoring remedy for credit cards

  3. Carbon credit trading

    Scams Published: 05/04/2016 Last modified: 24/10/2016
    Find out how carbon credit trading works, why we think you should avoid investing in carbon credits and related markets, and how to protect yourself from what is most likely a scam.

  4. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.

  5. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  6. UK regulators, government and other bodies

    About us What we do Published: 19/04/2016 Last modified: 25/01/2022
    Find out more about the UK agencies, government departments and other regulators we cooperate closely with.

  7. Darren Newton banned from working in the financial services sector

    Press Releases Published: 20/12/2018 Last modified: 20/12/2018
    The Financial Conduct Authority (FCA) has today banned Darren Lee Newton from working in the financial services sector. The FCA discovered Mr Newton used customers’ money for the purchase of the debt management firm, First Step Finance Limited.

  8. FCA calls for views on social investments

    Press Releases Published: 14/12/2015 Last modified: 04/03/2022
    The FCA is calling for contributions on how regulation is working in relation to the social investment market.

  9. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.

  10. Defined benefit pension transfers

    Tasks for firms Published: 16/06/2019 Last modified: 19/06/2023
    Read about the FCA's work in defined benefit (DB) transfers to date and the continued supervision in this area.
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