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Showing 84 to 93 of 107 search results for role of leaders in transforming culture.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Transforming to a forward looking, proactive regulator

    Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

  3. Culture and Governance

    Read about the FCA's work on culture and governance, including details of how to get involved.

  4. Senior Managers and Certification Regime Banking Stocktake Report

    Multi-firm reviews Published: 05/08/2019 Last modified: 05/08/2019
    The findings of our review into the embedding of the Senior Managers and Certification Regime (SM&CR) in the banking sector. The SM&CR was introduced for deposit-taking firms and dual-regulated investment firms (the banking sector) in March 2016.

  5. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment

  6. Understanding approaches to D&I in financial services

    Multi-firm reviews Published: 12/12/2022 Last modified: 13/12/2022
    The FCA observed how financial services firms are designing and embedding diversity and inclusion strategies. The observations give an overview of initiatives to improve diversity and inclusion, which industry leaders can consider in reviewing their

  7. Expect the unexpected: cyber security in 2017 and beyond

    Speeches Published: 24/04/2017 Last modified: 27/07/2017
    Speech by Nausicaa Delfas, Executive Director at the FCA, delivered at the Financial Information Security Network.

  8. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  9. Finding opportunity in a world of uncertainty

    Speeches Published: 30/06/2022 Last modified: 30/06/2022
    Speech by Sarah Pritchard, Executive Director, Markets, at the CityUK Annual Conference.

  10. The FCA’s Business Plan and Priorities

    Speeches Published: 16/05/2018 Last modified: 16/05/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester

  11. Cyber and technology resilience in UK financial services

    Speeches Published: 27/11/2018 Last modified: 14/01/2019
    Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at Bloomberg, London.

  12. FCA supports firms through the transition to implementing the Consumer Duty

    Press Releases Published: 03/02/2023 Last modified: 06/04/2023
    FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms.

  13. Speech: New thinking in regulatory economics

    Insight Published: 23/03/2017 Last modified: 23/03/2017
    This used text analytics to assess how narratives and emotions play a role in driving developments in the financial system. ... role in climate policy’, 2011), all of which are relevant in one financial market or another.