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Showing 11 to 20 of 120 search results for rise on financially vulnerable customers.

  1. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    In this stylised example the customer base is finite so there’s no advantage to offering a lower price to attract more customers. ... And many of the non-switchers are old and vulnerable. Is this acceptable?

  2. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

  3. Transforming to a forward-looking, proactive regulator

    Speeches Published: 15/07/2021 Last modified: 15/07/2021
    Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

  4. Keeping pace with rising costs – improving financial inclusion for consumers

    Speeches Published: 01/06/2022 Last modified: 06/06/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022

  5. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of

  6. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

    Financial Lives Published: 17/05/2023 Last modified: 26/07/2023
    The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.

  7. Impact assessment: Vulnerable customers thematic review [pdf]

    Impact assessments Published: 25/08/2017
    This impact assessment relates to the Vulnerable customers thematic review. It has been verified by the Regulatory Policy Committee.

  8. Rent-to-own

    Tasks for regulated firms Published: 18/07/2016 Last modified: 13/02/2023
    The FCA provides information on regulating rent-to-own sector.

  9. Buildings insurance for leasehold properties

    Firms General insurers and insurance intermediaries Published: 30/04/2021 Last modified: 30/04/2021
    Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings.

  10. Our approach to consumers

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.