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Showing 91 to 100 of 794 search results for qualitative consumer research.

  1. TR14/8 - Insurers’ management of claims – household and retail travel

    Thematic reviews Published: 22/05/2014 Last modified: 22/05/2014
    Our aim has been to understand consumers’ experience at the point of claiming. ... In addition to our work with firms we carried out both quantitative and qualitative research amongst successful and unsuccessful claimants and we undertook in

  2. PS21/10: Investor protection measures for special purpose acquisition companies: Changes to the Listing Rules

    Policy statements Published: 30/04/2021 Last modified: 05/04/2022
    We set out changes to our Listing Rules that apply to special purpose acquisition companies (SPACs)

  3. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

    Financial Lives Published: 17/05/2023 Last modified: 26/07/2023
    The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.

  4. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

  5. FG24/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

    Finalised guidance Published: 10/04/2024 Last modified: 10/04/2024
    The FCA sets out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living costs.

  6. Understanding cash reliance – qualitative research [pdf]

    External research Published: 23/07/2021
    This research by Savanta ComRes explores who relies on cash and why, the role it plays in their life, and what their needs are in relation to cash access and use.

  7. Sustainability Disclosure Requirements (SDR) and investment labels regime (Qualitative Research) [pdf]

    External research Published: 28/11/2023
    This document presents the high-level findings of research commissioned by the Financial Conduct Authority (FCA) on sustainability disclosures.

  8. Consumer credit research: credit cards

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Find out about our research into credit cards, some key findings into the market and what we will do next.

  9. Consumer credit research: logbook loans

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Read our research into the logbook loans market, some key findings and what we plan to do next.

  10. Consumer credit research: debt management

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Read our research to understand the debt management market and the people that use it.