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Showing 24 to 33 of 98 search results for published a discussion paper on transforming culture.

  1. Consumer credit – Treating customers fairly

    Consumer credit firms Published: 23/04/2019 Last modified: 16/02/2023
    We set out why treating customers fairly should be at the heart of your business.
  2. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.
  3. Creating and sustaining cultures of compliance: insights from psychology and beyond

    Insight Published: 16/12/2016 Last modified: 17/02/2017
    This understanding underpins the substantial work on improving corporate culture that the FCA and other regulators have undertaken in recent years. ... In such examples, the culture of the organisation, what people see, hear and experience every single
  4. FCA proposes new measures to maintain firms’ focus on culture

    Press Releases Published: 28/09/2016 Last modified: 28/09/2016
    The Financial Conduct Authority (FCA) will mark six months since the implementation of the Senior Managers’ and Certification Regime by providing feedback on implementation so far and proposing measures to further strengthen the regime. The
  5. The business of social purpose

    Speeches Published: 26/11/2020 Last modified: 26/11/2020
    A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose.
  6. Overall responsibility and the legal function: DP16/4

    Discussion papers Published: 28/09/2016 Last modified: 23/01/2019
    In September 2016, we launched Discussion Paper DP16/4 to clarify how and why the legal function is currently captured under the Senior Managers and Certification Regime (SM&CR) and to consider whether it should continue to be part of the regime.
  7. Digital Regulation Cooperation Forum

    About us How we operate Published: 18/03/2022 Last modified: 26/04/2024
    Find out more about the Digital Regulation Cooperation Forum (DRCF) and how it is supporting regulatory cooperation and coordination in digital markets.
  8. The Importance of Diversity

    Speeches Published: 05/02/2019 Last modified: 08/02/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, at the PIMFA Wealth of Diversity Conference 2019.
  9. The Financial Conduct Authority publishes Approach to Consumers paper, alongside Discussion Paper on Duty of Care

    Press Releases Published: 17/07/2018 Last modified: 20/07/2018
    The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action.  The Approach to Consumers document published today sits alongside a new discussion
  10. Ageing population: update from the FCA

    News stories Published: 15/09/2016 Last modified: 06/03/2017
    We have published this statement to warn consumers against dealing with unauthorised firms.