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Showing 21 to 30 of 667 search results for particular needs of their vulnerable customers.
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High-cost short-term credit and coronavirus: draft temporary guidance for firms
This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans -
Motor finance agreements and coronavirus: temporary guidance for firms
FCA temporary motor finance guidance applies to regulated firms that issue regulated motor finance agreements. -
Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings
In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms. -
FCA launches consultation guiding firms on the fair treatment of vulnerable customers
The Financial Conduct Authority (FCA) has today launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers. -
FCA publishes Future Approach to Consumers
The FCA has published its ‘FCA Mission – Our Future Approach to Consumers’ in 2017. -
Mortgages and coronavirus: updated guidance for firms
FCA update to our guidance for firms on mortgages and coronavirus -
High-cost short-term credit and coronavirus: temporary guidance for firms
This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans. In addition, this guidance applies to firms that have acquired such loans. It applies to both current loans and loans entered -
Financially vulnerable customers’ thematic review: key findings
This review follows our report Mortgage lenders’ arrears management and forbearance (TR14/3, February 2014). -
A test of conscience
These include basic delivery and operational challenges, of course. Banks, in particular, will need to find a way to manage a powerful shift in their consumer bases, with the UK population ... Consumers in vulnerable circumstances, for example, should -
Regulating for better outcomes - next steps in consumer credit
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum