Search results

Showing 51 to 60 of 15798 search results for our complaints data.

51. FCA sets out approach to assessing Connaught complaints

    Statements Published: 19/04/2021 Last modified: 19/04/2021
    In December we published the report of Raj Parker’s 'Independent Review into the FSA and FCA’s handling of the Connaught Income Fund Series 1 and connected companies', and our response to that review. In our response we said that we were sorry

52. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

53. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

54. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... All firms should consider how our findings relate to their own

55. Our supervision overview

    Speeches Published: 02/06/2014 Last modified: 03/06/2014
    Speech by Clive Adamson, Director of Supervision, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

56. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

57. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 

58. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints. ... customers. We found that 6 firms were handling PPI complaints as we would expect but that for the remaining 12

59. FCA statement - insuring SMEs: business interruption

    Statements Published: 01/05/2020 Last modified: 01/05/2020
    FCA announces it intends to obtain a court declaration to resolve contractual uncertainty in business interruption insurance cover

60. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.