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Showing 21 to 30 of 1029 search results for new complaints data published today by the Financial Conduct.

  1. FCA publishes final report in relation to RBS GRG

    Press Releases Published: 13/06/2019 Last modified: 13/06/2019
    The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  2. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  3. FCA publishes Annual Report and Accounts 2017/18

    Press Releases Published: 19/07/2018 Last modified: 03/08/2018
    The Financial Conduct Authority (FCA) has today published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2017/18.

  4. FCA data show 6.02m complaints in the second half of 2019

    Press Releases Published: 16/04/2020 Last modified: 16/04/2020
    The FCA has published the complaints figures for regulated firms for the second half (H2) of 2019. The data showed an increase in complaints from 4.29m in the first half (H1) of 2019 to 6.02m in the second half of 2019.

  5. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

  6. The fairness challenge

    Speeches Published: 24/10/2013 Last modified: 25/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

  8. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).

  9. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

  10. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014