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  1. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  2. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  3. 2017 Disclosure Log

    Last modified: 16/11/2023
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

  4. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.

  5. Consumer warning on Northern Provident Investments

    News stories Published: 06/08/2021 Last modified: 15/06/2022
    Northern Provident Investments Ltd has proposed entering creditors’ voluntary liquidation. The FCA believes there is a high risk of scammers trying to take advantage of customers

  6. FCA regulation boosts consumer protection in the funeral plans market

    Press Releases Published: 29/07/2022 Last modified: 29/07/2022
    The FCA is authorising 26 providers. These firms hold approximately 1.6 million plans, which make up 87% of the market.

  7. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

  8. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  9. An update on our approach to authorisation and our Brexit preparations

    Speeches Published: 30/10/2018 Last modified: 30/10/2018
    Speech by Sarah Rapson, Director, Authorisations at the Association of Professional Compliance Consultants (APCC) Autumn Conference.

  10. The FCA’s approach to Brexit: our preparations and our vision for the future

    Speeches Published: 19/07/2018 Last modified: 09/10/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International at the FCA, at Bloomberg/TheCityUK.
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