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Showing 21 to 30 of 765 search results for introduction of the Consumer Duty.
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PS22/9: A new Consumer Duty
We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers. -
Cultural evolution: how culture must change to meet expectations
Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum. -
Consumer Duty sets higher standards for financial services customers
The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards. -
A credit market that delivers for consumers
Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023. -
FCA warns of impending Consumer Duty deadline
With fewer than 90 days to go until the start of the Consumer Duty the Financial Conduct Authority (FCA) has urged firms to ensure they are ready for the 31 July deadline. -
FCA highlights areas of focus for firms implementing the Consumer Duty
With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty. -
Consumer Duty implementation plans
The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed -
The FCA’s Consumer Duty will lead to a major shift in financial services
The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers. -
Supporting consumers in challenging times
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference -
Leaning in on making consumer tech a force for good
Speech by Nikhil Rathi delivered at the Imperial College London Business School.