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Showing 121 to 130 of 155 search results for firm complaints data for 2012 H2.

  1. The retail intermediary market 2019

    Data Published: 23/07/2020 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR).

  2. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013. ... In March 2012, Lloyds issued guidance instructing complaint handlers that the overriding principle when assessing complaints was that

  3. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  4. Latest news and FAQs for CF Arch cru investors

    News stories Published: 17/12/2012 Last modified: 19/11/2021
    Investors in the CF Arch cru funds can get their adviser to review the way the investment was sold, to see if they are entitled to compensation

  5. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  6. Mutual societies registration function: 2021-22

    Corporate documents Published: 24/05/2022 Last modified: 24/05/2022
    An update on our work and a breakdown of societies on the register. 

  7. Consumer warning about the risks of investing in binary options

    News stories Published: 14/11/2017 Last modified: 03/01/2018
    The FCA is issuing this warning to inform consumers about the risk of investing in these high-risk, speculative products. From 3 January 2018, firms offering binary options in or from the UK must be authorised by the FCA.

  8. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.

  9. CPP card and identity protection compensation scheme closure

    News stories Published: 27/03/2015 Last modified: 13/03/2017
    Only complaints that have already been referred to the scheme’s dispute procedure will now be considered. ... The firms that participated in the scheme do not have to consider complaints or compensation claims received from customers, where the subject

  10. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    Failing to handle complaints appropriately means that firms risk treating customers unfairly for a second time and it’s important that firms get this right. ... CT Capital’s failings were uncovered as part of a thematic review into the handling of
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