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Showing 72 to 81 of 592 search results for drivers of culture.

72. Culture and Governance

    Read about the FCA's work on culture and governance, including details of how to get involved.

73. Building a common language in the mortgage market

    Speeches Published: 06/11/2013 Last modified: 06/11/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version.

74. Regulatory priorities for retail banking

    Speeches Published: 23/11/2017 Last modified: 23/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments.

75. Regulation for a different world

    Speeches Published: 06/05/2021 Last modified: 07/05/2021
    Speech by our CEO, Nikhil Rathi, on Regulation for a Different World at the Association of Foreign Banks.

76. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

77. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment

78. FCA Research into the issue of de-risking

    News stories Published: 24/05/2016 Last modified: 24/05/2016
    What the report demonstrates is that de-risking is the result of a complex set of drivers. ... This will aim to stimulate ideas and foster a culture of access and inclusion throughout retail financial services.

79. Investor protection under MiFID II

    Speeches Published: 20/10/2015 Last modified: 20/10/2015
    Speech by David Geale, Director of Policy, FCA, delivered at the FCA MiFID II Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

80. GC15/1 Risks to customers from performance management at firms

    Guidance consultations Published: 16/03/2015 Last modified: 16/03/2015
    The culture of a firm is important in ensuring customers are at the heart of how a business is run.A key driver of culture is how people are rewarded and

81. The Consumer Credit landscape today

    Speeches Published: 27/02/2018 Last modified: 27/02/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA).

82. Business Plan 2023/24

    Corporate documents Business plans Published: 05/04/2023 Last modified: 13/11/2023
    The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.