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Showing 31 to 40 of 124 search results for dealing with vulnerable customers and carefully consider.
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Consumer Duty sets higher standards for financial services customers
The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
FCA publishes review of business interruption insurance claims handling
The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims. -
IRHP: determining the level of redress
IRHP: determining the level of redress. -
Contract for differences
Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX). -
Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice
The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
DP 21/2: Diversity and inclusion in the financial sector – working together to drive change
We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Conduct risk during LIBOR transition
Questions and answers for firms on conduct risk during LIBOR transition.