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Showing 72 to 81 of 388 search results for culture and governance priority.

  1. Culture and Governance

    Read about the FCA's work on culture and governance, including details of how to get involved.

  2. Retail and Wholesale Banking: review of firms’ whistleblowing arrangements

    Multi-firm reviews Published: 14/11/2018 Last modified: 14/11/2018
    We have reviewed how firms have implemented our whistleblowing rules. We have published the findings, including the areas of good practice we observed and areas for improvement, together with our expectations on firms’ whistleblowing arrangements.

  3. The Consumer Credit landscape today

    Speeches Published: 27/02/2018 Last modified: 27/02/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA).

  4. Effectiveness and proportionality: our financial crime priorities

    Speeches Published: 10/11/2016 Last modified: 05/12/2016
    Speech by Rob Gruppetta, Head of the Financial Crime Department at the FCA, at our Financial Crime Conference.

  5. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  6. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  7. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  8. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

  9. FCA consults on new rules for claims management firms to raise standards of conduct and protect consumers

    News stories Published: 20/09/2018 Last modified: 20/09/2018
    We are consulting on new rules for claims management companies to raise standards of conduct. We will become the regulator of claims management companies (CMCs) on 1 April 2019.

  10. Insights from the 2021 Cyber Coordination Groups

    Research insights Published: 08/12/2022 Last modified: 01/02/2023
    An overview of insights arising from the discussions held at the FCA’s quarterly Cyber Coordination Group (CCG) meetings throughout 2021.

  11. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce