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Showing 101 to 110 of 15773 search results for consumer%20research.

  1. FCA highlights areas of focus for firms implementing the Consumer Duty

    Press Releases Published: 25/01/2023 Last modified: 25/01/2023
    With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.  

  2. Occasional Paper No. 8: Consumer Vulnerability

    Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
    Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.

  3. FCA proposes changes to pension rules to enhance consumer protection

    Press Releases Published: 01/10/2015 Last modified: 01/10/2015
    FCA proposes changes to pension rules to enhance consumer protection. Press Releases First published:. ... Pensions are of fundamental importance and it is vital that the market works well for consumers.

  4. Cyber security – industry insights

    Research insights Published: 08/03/2019 Last modified: 08/03/2019
    We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and

  5. FCA provides update on support for consumers impacted by coronavirus

    Statements Published: 05/03/2021 Last modified: 05/03/2021
    The FCA has provided an update on mortgages tailored support guidance for consumers impacted by coronavirus.

  6. The FCA’s Consumer Duty will lead to a major shift in financial services

    Press Releases Published: 27/07/2022 Last modified: 27/07/2022
    The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

  7. Financial Lives 2022 survey – people’s stories and the Consumer Duty

    Financial Lives Published: 26/07/2023 Last modified: 10/11/2023
    Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey.

  8. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

  9. Consumer attitudes and awareness of cryptoassets: research summary

    External research Published: 07/03/2019 Last modified: 07/03/2019
    We have carried out research with consumers to better understand the potential harms of cryptoassets.

  10. Retirement income market study

    Market studies Published: 26/03/2015 Last modified: 17/08/2021
    In March 2015, we published the final findings of our retirement income market study and our proposed remedies.