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Showing 92 to 101 of 1070 search results for consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. The FCA’s role in promoting innovation

    Speeches Published: 22/09/2016 Last modified: 22/09/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference.

  3. Occasional Paper No. 28: Preventing financial distress by predicting unaffordable consumer credit agreements: An applied framework

    Occasional papers Published: 31/07/2017 Last modified: 31/07/2017
    In this paper, we provide theoretical and practical evidence to help develop more effective affordability rules.

  4. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  5. Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions

    Occasional papers Published: 30/08/2022 Last modified: 15/11/2022
    This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions.

  6. Occasional Paper No. 43: Weighing anchor on credit card debt

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this study we conduct a hypothetical credit card payment experiment to test an intervention to de-anchor payment choices.

  7. Occasional Paper No. 58: Understanding consumer financial wellbeing through banking data

    Occasional papers Published: 20/10/2020 Last modified: 20/10/2020
    In this study, we use objective and subjective approaches to better understand consumer financial wellbeing.

  8. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

  9. FCA announces next steps on improving the compensation framework

    Press Releases Published: 14/12/2022 Last modified: 14/12/2022
    The FCA has published the feedback it received to its call for input on the framework for protection provided through the Financial Services Compensation Scheme (FSCS), following concerns about increasing costs.

  10. Investment pathways: Post-implementation review

    Multi-firm reviews Published: 11/07/2023 Last modified: 11/07/2023
    Review on rationale and take-up, value, communications and asset allocation for investment pathways, and how these could impact consumer outcomes.

  11. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.