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Showing 121 to 130 of 2154 search results for complaints data for 2017.

  1. Information on super complaints received by the FCA - March 2022

    FOI Release Date of Release: 17/03/2022
    The FCA answers questions regarding super complaints it has received.

  2. FCA response to Payment Systems Regulator’s paper on authorised push payment scams

    Statements Published: 07/11/2017 Last modified: 30/08/2023
    The Financial Conduct Authority (FCA) has contributed to the Payment Systems Regulator (PSR) paper on 'Authorised Push Payment Scams'.

  3. CP15/28: Quarterly Consultation Paper No. 10

    Consultation papers Published: 04/09/2015 Last modified: 13/01/2017
    make minor amendments to SUP Chapter 16 to improve the data collection process for both firms and the FCA. ... make changes to our DISP rules to make complaints reporting requirements more consistent and clear.

  4. Statistics on Clone and Scam firms - January 2020

    FOI Release Date of Release: 14/01/2020
    FCA provides statistics on Clone and Scam firms for 2019 and previous years dating back to 2014.

  5. FCA makes it easier for people to compare bank accounts

    Press Releases Published: 12/12/2017 Last modified: 12/12/2017
    The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

  6. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  7. The retail intermediary market 2019

    Data Published: 23/07/2020 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR).

  8. PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules

    Policy statements Published: 25/09/2017 Last modified: 01/06/2018
    This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD).

  9. Electronic money and payment service providers: conduct of business requirements

    Tasks for firms Published: 29/07/2015 Last modified: 30/08/2023
    Read more about how conduct of business requirements affect payment service providers (PSPs) and electronic money issuers.

  10. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.