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Showing 141 to 150 of 160 search results for complaints data for 2012 H2.
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FCA fines Sesame Ltd for ‘pay-to-play’ arrangements
In December 2012, new rules, known as the Retail Distribution Review (RDR), were introduced to the financial advice market. ... In one case, a provider included its budget for services from Sesame, for the years 2012 to 2016, in its initial response to -
Investors in the EEA Life Settlements Fund should consider making a complaint now
Investors in the EEA Life Settlements Fund should consider making a complaint now. ... In April 2012, our review of sales in the TLPI market revealed high levels of unsuitable advice. -
FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught
The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught) -
FCA reminds banks of their obligations when cancelling Continuous Payment Authorities
Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for -
Lloyds Banking Group fined £4.3 million for delayed PPI redress payments
The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress. -
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... In that document, the FCA announced that banks, credit card providers and personal loan companies have agreed to reassess more than two and half million -
Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
Consumer Investments Strategy - 2 Year Update
The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise
Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.