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Showing 151 to 160 of 165 search results for complaints data 2012 H1.
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FCA reminds banks of their obligations when cancelling Continuous Payment Authorities
Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today. -
Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for -
Lloyds Banking Group fined £4.3 million for delayed PPI redress payments
The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress. -
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... In that document, the FCA announced that banks, credit card providers and personal loan companies have agreed to reassess more than two and half million -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Chief Executive speaks at APM about recent work and future challenges
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting. -
Berkeley Burke SIPP Administration Limited in administration but SIPP business is transferred to Hartley
On 18 September 2019 the directors of Berkeley Burke SIPP Administration Limited ('BBSAL'), a firm authorised and regulated by the FCA, appointed Adrian Allen and Diana Frangou of RSM Restructuring Advisory LLP as Joint Administrators -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
Andrew Long was Chair (formerly Acting Chair) of the RDC between 2012-2014. ... Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints.