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Showing 61 to 70 of 147 search results for collect complaints data from firms to enable us.

  1. Feedback from ‘Working Better Together With Data’ event

    News stories Published: 30/10/2014 Last modified: 22/04/2016
    A year on from publishing ‘The FCA Data Strategy - How we will manage and use the data we collect', we hosted our first data-focused event – ‘Working Better Together With Data’ on 25 September 2014. 
  2. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 12/05/2021
    Find out about how firms should handle complaints during coronavirus.
  3. Highlights of the FCA’s new approach in 2021

    Press Releases Published: 31/12/2021 Last modified: 12/01/2022
    Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator
  4. FCA urges Claims Management Companies and High Cost Lenders to work better together

    News stories Published: 31/03/2021 Last modified: 31/03/2021
    We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers.
  5. British Steel Pension Scheme redress FAQ

    Tasks for regulated firms Published: 24/05/2022 Last modified: 28/02/2023
    The FCA provides answers to requests for further clarification on our consultation on the BSPS redress scheme.
  6. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
  7. FCA response to Amigo’s Scheme being rejected by the High Court

    Statements Published: 25/05/2021 Last modified: 02/07/2021
    The Court has refused to sanction the Scheme of Arrangement proposed by Amigo (the Scheme). The FCA had objected to the proposed Scheme and is now carefully considering the Court’s judgment and Amigo’s response.
  8. Client money and assets reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Client Assets sourcebook (CASS) medium and large firms have to complete a Client Money and Assets Return (CMAR) each month. Read more on how to submit a CMAR.
  9. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. 
  10. Building better foundations in AI

    Speeches Published: 24/01/2023 Last modified: 24/01/2023
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at The Alan Turing Institute’s Framework for Responsible Adoption of Artificial Intelligence in the Financial Services Industry event.