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Showing 21 to 30 of 550 search results for aware of the needs of their vulnerable customers.
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Improving access to insurance
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event. -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
Meeting the pace of technological change
Speech by Nick Cook, Director of Innovation at the FCA, delivered at the Chief Data Officer Exchange Financial Services conference in London -
Ageing population: update from the FCA
We have published this statement to warn consumers against dealing with unauthorised firms. -
The FCA’s view of green mortgages
Speech by David Geale, Director of Retail Banking, delivered at the London Institute of Banking & Finance mortgage conference. -
Helping consumers with debt management plans
We are aware of a number of debt management firms leaving this sector. ... writing to customers of firms which no longer have the relevant permissions with advice. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Consumer Credit Seminar
Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA. -
FCA fines LJ Financial Planning Ltd £107,200
Independent financial advice firm is fined for providing its customers with unsuitable pension switching and transfer advice and failing to manage its conflicts of interest. -
Credit unions carrying out consumer credit activities
Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.