Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 91 to 100 of 162 search results for analyses the aggregate complaints data.

  1. FSA Commentary on FSA Complaints Data 2012 H1 [pdf]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights.

  2. Complaints Data Analysis: 2018 H1 [pdf]

    Data Published: 29/10/2018
    This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

  3. Complaints Data Analysis: 2017 H1 [pdf]

    Data Published: 23/10/2017
    This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

  4. Complaints Data Analysis: 2017 H2 [pdf]

    Data Published: 19/04/2018
    This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

  5. Interest rate hedging products (IRHP)

    Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
    We explain the background to the mis-selling and redress scheme.

  6. Personal data used when you contact us

    Last modified: 04/12/2023
    How and why the FCA uses personal data to help us respond when you contact the organisation.

  7. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs

  8. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  9. FAMR Baseline tracking

    External research Published: 24/09/2018 Last modified: 24/09/2018
    The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer

  10. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014