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Showing 141 to 150 of 217 search results for also required to publish complaints data on their website.

  1. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.
  2. FCA statement on the reporting of derivatives under the UK EMIR regime in a no-deal scenario

    Statements Published: 11/03/2019 Last modified: 24/11/2020
    This statement explains what Trade Repositories (TRs), and UK counterparties that use them, should do to make sure they are compliant with their EMIR reporting obligations after the UK leaves the EU.
  3. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.
  4. Personal loans and coronavirus: draft guidance for firms

    Guidance consultations Published: 02/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on personal loans during the coronavirus situation
  5. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.
  6. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
  7. Freedom of Information

    Last modified: 22/11/2022
    Find out how to make a Freedom of Information Act (FOIA) request and view information the FCA has already released under FOIA and think is of public interest.
  8. Over 30,000 Yorkshire Building Society customers to be refunded mortgage arrears fees

    Press Releases Published: 17/02/2014 Last modified: 18/02/2014
    YBS has agreed to publish the details of the redress package on its website which can also be found on the FCA’s website. ... This means that borrowers who were charged correctly will also receive a refund.
  9. Personal data and enforcement

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its enforcement functions.
  10. Statutory notices issued by the RDC

    Who we are Published: 19/07/2022 Last modified: 22/02/2024
    Find out more about warning notices and decision notices issued by the Regulatory Decisions Committee (RDC), the documents you’ll receive if you get one, and how to respond.