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Showing 161 to 170 of 795 search results for aggregate complaints data.
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Progress of sales through stages of the review [pdf]
Progress of interest rate hedging product sales through stages of the review as at 30 September 2016. -
Firm level complaints data 2023 H1 [xlsx]
Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2022 H2 [xlsx]
Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Financial Services Register
The Financial Services Register is a public record of firms, individuals and other bodies that are PRA and/or FCA authorised. Search the register to find out if a firm is registered. -
FCA sets out approach to assessing Connaught complaints
In December we published the report of Raj Parker’s 'Independent Review into the FSA and FCA’s handling of the Connaught Income Fund Series 1 and connected companies', and our response to that review. In our response we said that we were sorry -
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Firm level complaints data 2022 H1 [xlsx]
Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Adviser reporting requirements
The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant. -
Understanding complaints root cause analysis
We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical -
Complaints data 2016 H1 summary info [pdf]
Latest statistics summary for complaints data for 2016 H1.