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Showing 91 to 100 of 522 search results for about the contextualised complaints data.

91. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

92. Capital Finances

    Warnings Published: 20/06/2019 Last modified: 20/06/2019
    Capital Finances is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

93. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

94. Pension scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Don’t let a scammer enjoy your retirement. Find out how pension scams work, how to avoid them, and what to do if you suspect a scam.

95. CP16/6: Complaints against the Regulators

    Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
    We, along with the Bank of England and the Prudential Regulation Authority (the regulators) are consulting on changes to how complaints about us are reported and responded to. ... If the report makes recommendations or criticisms about the regulators’

96. FCA statement - insuring SMEs: business interruption

    Statements Published: 01/05/2020 Last modified: 01/05/2020
    FCA announces it intends to obtain a court declaration to resolve contractual uncertainty in business interruption insurance cover

97. Aggregate complaints data: 2020 H2

    Data Published: 29/04/2021 Last modified: 28/10/2021
    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.

98. Personal data used when you contact us

    Last modified: 04/12/2023
    How and why the FCA uses personal data to help us respond when you contact the organisation.

99. Binary options scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how binary options work, how to avoid scams and what to do if you’re scammed.

100. Mortgage fraud

     Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
     If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.