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Showing 81 to 90 of 379 search results for We use the complaints data to help assess how well firms.

  1. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.
  2. FCA response to the independent panels’ annual reports

    Corporate documents Published: 01/02/2024 Last modified: 07/02/2024
    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.
  3. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.
  4. Ensuring the UK remains open for business – requirements for foreign-owned firms

    Speeches Published: 13/11/2013 Last modified: 14/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version.
  5. Pilot general Insurance value measures data – year ending 31 August 2018

    Data Published: 30/01/2019 Last modified: 31/10/2022
    The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018.  
  6. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance
  7. Trust and confidence - ensuring firms’ ethics are built around their customers

    Speeches Published: 12/11/2013 Last modified: 12/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version.
  8. General insurance value measures data - July to December 2021

    Data Published: 25/11/2022 Last modified: 25/11/2022
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021.
  9. Vote Reporting Group

    Firms Published: 24/02/2023 Last modified: 26/04/2024
    Find out how the group aims to improve shareholder vote reporting by UK asset managers.
  10. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We