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Showing 131 to 140 of 379 search results for We use the complaints data to help assess how well firms.

  1. Borrowers in financial difficulty following the coronavirus pandemic - key findings

    Research insights Published: 03/11/2022 Last modified: 03/11/2022
    We detail our findings from our review of firms’ treatment of borrowers in financial difficulty after the pandemic. We include areas all firms must improve on.
  2. FS22/2: Driving Value for Money in Defined Contribution Pensions

    Feedback statements Published: 23/05/2022 Last modified: 30/01/2023
    We set out the feedback we received on our proposed framework to assess and promote Value for Money in all FCA and TPR-regulated Defined Contribution pension schemes
  3. Whistleblowing: How to make a report

    Firms Published: 21/10/2020 Last modified: 01/02/2024
    Find out how to report your concerns to the FCA's Whistleblowing team and what happens to your information once you have made a report
  4. Stress testing for human beings

    Speeches Published: 27/09/2019 Last modified: 27/09/2019
    Speech by Charles Randell, Chair of the FCA, delivered at the Gleneagles Pensions & Savings Symposium.
  5. FIN074 returns – who needs to complete and why

    Tasks for firms Published: 18/03/2024 Last modified: 18/03/2024
    To work out if your firm needs to pay the Economic Crime Levy, we’ll send you a FIN074 return to complete. If you believe your firm is exempt, contact us.
  6. Executive committees

    About us Who we are Published: 02/04/2016 Last modified: 08/04/2024
    Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well.
  7. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 12/05/2021
    Find out about how firms should handle complaints during coronavirus.
  8. FCA acts to improve competition in the current account market

    Press Releases Published: 03/11/2016 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) has today announced that it will take action to improve competition in the current account market. This follows a series of recommendations which were proposed by the Competition and Markets Authority (CMA) as
  9. FCA proposes actions to improve competition in the investment platform market

    Press Releases Published: 16/07/2018 Last modified: 16/07/2018
    Competition is working well for most consumers using investment platforms, according to interim findings of the Financial Conduct Authority’s market study into investment platforms, published today.
  10. FCA sets out new rules to maintain access to cash in increasingly digital world

    Press Releases Published: 07/12/2023 Last modified: 07/12/2023
    Under the proposals, designated banks and building societies will need to assess access to cash gaps, taking in local factors such as demographics and transport.