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Showing 21 to 30 of 736 search results for Implementing the Consumer Duty.

21. Implementing the Consumer Duty in Credit Reference Agencies (CRAs) and Credit Information Service Providers (CISPs) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty and portfolio letter

22. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

23. Implementing the Consumer Duty in Mainstream Consumer Credit Lenders (MCCL) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Mainstream Consumer Credit Lenders

24. Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – mortgage lenders and administrators

25. Implementing the Consumer Duty in payments firms [pdf]

    Correspondence Published: 21/02/2023
    Consumer duty letter for Payments Services and E-Money firms

26. Implementing the Consumer Duty in the Retail Banks and Building Societies sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Retail Banks and Building Societies

27. Implementing the Consumer Duty in the Motor Finance Providers portfolio [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter for the Motor Finance Providers porfolio

28. Implementing the Consumer Duty in the Retail Finance Providers portfolio [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter for the Retail Finance Providers portfolio

29. Consumer Duty

    Focus areas Last modified: 16/05/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

30. Implementing the Consumer Duty in the General Insurance and Pure Protection sectors [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter